What is Automation: Using a set of preprogrammed workflows to convert a manual task with consistent and repeatable steps into one which a computer completes for you.
What is Automation: Using a set of preprogrammed workflows to convert a manual task with consistent and repeatable steps into one which a computer completes for you.
Customer Portals are seriously useful for account self-administration. They save time-consuming phone calls and confused customers. But when done badly, Customer Portals can become a singular point..
Access Control is all about security. And the best approach to security is to have multiple secure layers. Access Control is just one of those layers (albeit the first).
Think about a house: Before..
Efficiency is your biggest challenge. It’s an ever evolving behemoth that includes numerous departments, moving parts and duct-taped together processes. But you’ve got it under control and things..
Executives are accountable for more than ever before: Balancing efficiency with profitability, productivity with your business goals and effectiveness of process with customer satisfaction.
Your job..
A recent study by PMG found that "while automation enhances customer experiences [and] increases productivity, speed demands are stressing IT's abilities and resources, putting business benefits at..
Saving 'mega time' is a pretty big promise - and is certainly something that grabbed your attention if you’re reading this post. Continue on though dear reader - you will not be disappointed.
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Automation is a fabulous thing. It built the first affordable cars and has paved the way for driverless vehicles. Across the world, automation is enabling businesses to do what they do - brilliantly...
I say 'business automation' and you think '[insert question here]'. The truth is, business automation is a pretty vague term in a pretty big industry. This lack of clarity, along the Hollywood..
No one likes getting bills, it doesn't matter if they are delivered via text message, email or post. But in our experience, businesses dislike bad debt even more.Debt that goes bad becomes..
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