Revenue assurance is one of the main challenges for any organisation. This holds especially true for Internet Service Providers (ISPs), who operate in a business climate where new competition..
Revenue leakage sucks. It literally sucks revenue away from your bottom line.
As Revenue Leakage refers to revenue or potential revenue that is lost through processes/transactions, stemming the flow..
Revenue Leakage [shiver… say it again] Revenue Leakage. We all fear it, but it really is a terrible term. Why - because it doesn’t actually identify the problem. The real problem lies in not knowing..
What is Automation: Using a set of preprogrammed workflows to convert a manual task with consistent and repeatable steps into one which a computer completes for you.
Customer Portals are seriously useful for account self-administration. They save time-consuming phone calls and confused customers. But when done badly, Customer Portals can become a singular point..
Access Control is all about security. And the best approach to security is to have multiple secure layers. Access Control is just one of those layers (albeit the first).
Think about a house: Before..
Efficiency is your biggest challenge. It’s an ever evolving behemoth that includes numerous departments, moving parts and duct-taped together processes. But you’ve got it under control and things..
Executives are accountable for more than ever before: Balancing efficiency with profitability, productivity with your business goals and effectiveness of process with customer satisfaction.
Your job..
Saving 'mega time' is a pretty big promise - and is certainly something that grabbed your attention if you’re reading this post. Continue on though dear reader - you will not be disappointed.
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