---
title: The SOLID Blog (2)
description: "The Business Automation Blog: We deliver tips and tricks, best practices and strategic guidance that allows you to better serve your customers. (2)"
---

[![SOLIDitech Business Automation](https://blog.soliditech.com/hs-fs/hub/343611/file-1491814142.png?width=1024&name=file-1491814142.png "SOLIDitech Business Automation")](https://blog.soliditech.com/blog)

**

[![Blog Home](https://no-cache.hubspot.com/cta/default/343611/f345118a-fb72-4618-86d2-482d3380b6d0.png)](https://cta-redirect.hubspot.com/cta/redirect/343611/f345118a-fb72-4618-86d2-482d3380b6d0)

**

# SOLID Business Automation Blog

Filter by Category

[show all](https://blog.soliditech.com/blog)

[Billing](https://blog.soliditech.com/blog/topic/billing)

[Business Automation](https://blog.soliditech.com/blog/topic/business-automation)

[Customer Service](https://blog.soliditech.com/blog/topic/customer-service)

[Data Security](https://blog.soliditech.com/blog/topic/data-security)

 Filter by Category **

- [Show All ](http://thoughtmate-1.hs-sites.com/orange-blog)
- [Billing](https://blog.soliditech.com/blog/topic/billing)
- [Business Automation](https://blog.soliditech.com/blog/topic/business-automation)
- [Customer Service](https://blog.soliditech.com/blog/topic/customer-service)
- [Data Security](https://blog.soliditech.com/blog/topic/data-security)

### Posts by Topic

- [Business Automation (24)](https://blog.soliditech.com/blog/topic/business-automation)
- [Customer Service (12)](https://blog.soliditech.com/blog/topic/customer-service)
- [Project Management (11)](https://blog.soliditech.com/blog/topic/project-management)
- [Data Security (10)](https://blog.soliditech.com/blog/topic/data-security)
- [Billing (9)](https://blog.soliditech.com/blog/topic/billing)
- [Custom Software Development (8)](https://blog.soliditech.com/blog/topic/custom-software-development)
- [Data Reporting (5)](https://blog.soliditech.com/blog/topic/data-reporting)
- [Collections (4)](https://blog.soliditech.com/blog/topic/collections)
- [Development Knowledge (4)](https://blog.soliditech.com/blog/topic/development-knowledge)
- [Provisioning (4)](https://blog.soliditech.com/blog/topic/provisioning)
- [Financial Processes (3)](https://blog.soliditech.com/blog/topic/financial-processes)
- [Integrated Solutions (3)](https://blog.soliditech.com/blog/topic/integrated-solutions)
- [Revenue Leakage (3)](https://blog.soliditech.com/blog/topic/revenue-leakage)
- [Customer Self-Service (2)](https://blog.soliditech.com/blog/topic/customer-self-service)
- [Customer Portals (1)](https://blog.soliditech.com/blog/topic/customer-portals)
- [Efficiency (1)](https://blog.soliditech.com/blog/topic/efficiency)
- [Time to Market (1)](https://blog.soliditech.com/blog/topic/time-to-market)

- [Read More **
  
  
  
  15 Feb
  
  ![How to Reduce Your Business Data Risk](https://blog.soliditech.com/hubfs/How-to-Reduce-Your-Business-Data-Risk.png)
  
  ** Data Security
  
  How to Reduce Business Data Risk & increase data security & compliance
  
  If you're reading this article, you’re well aware of WHY data security matters. The trick, as always, is in the HOW. How do you actually reduce your business data risk? Where are your biggest risk..
  
  
  
  
  
  ** Merissa Badenhorst 
  
  
  
  ](https://blog.soliditech.com/blog/how-to-reduce-your-business-data-risk)
- [Read More **
  
  
  
  18 Jan
  
  ![Two-Factor Authentication: Why You Should be Using It](https://blog.soliditech.com/hubfs/Two-Factor-Authentication-_-Why-You-Should-Be-Using-It_Main-Blog.png)
  
  ** Data Security
  
  Two-Factor Authentication: Why You Should be Using It
  
  Two-factor authentication (2FA) is a 2-for-1 security layer system. 2FA forces users to use two different authentication methods to verify themselves. You can think about it as a ‘double lock’ for..
  
  
  
  
  
  ** Elizma van Rensburg 
  
  
  
  ](https://blog.soliditech.com/blog/two-factor-authentication-why-you-should-be-using-it)
- [Read More **
  
  
  
  15 Nov
  
  ![The Essential Role Of Employee Training In Data Security (+Practical Tips)](https://blog.soliditech.com/hubfs/The-Role-of-Employee-Training-in-Data-Security.png)
  
  ** Data Security
  
  The Essential Role of Employee Training in Data Security (+practical tips)
  
  Great data security is an essential element of business - obviously. Often overlooked though, is the essential role of employee training as a tool within that data security arsenal. Your team is the..
  
  
  
  
  
  ** Lee Goldschmidt 
  
  
  
  ](https://blog.soliditech.com/blog/the-essential-role-of-employee-training-in-data-security-practical-tips)
- [Read More **
  
  
  
  22 Aug
  
  ![Why Data Security Matters for Your Business](https://blog.soliditech.com/hubfs/Why-Data-Security-Matters-for-Your-Business.png)
  
  ** Data Security
  
  Why Data Security Matters for Your Business
  
  Whether we like it or not, companies will always need to collect data. Often, the data collected can be private or sensitive, which means that it needs to be protected. When customers hand over..
  
  
  
  
  
  ** Abdullah Osman 
  
  
  
  ](https://blog.soliditech.com/blog/why-data-security-matters-for-your-business)
- [Read More **
  
  
  
  10 Aug
  
  ![Why Automated Billing is Essential for Growth](https://blog.soliditech.com/hubfs/Why-Automated-Billing-is-Essential-for-Growth.png)
  
  ** Billing
  
  Why Automated Billing is Essential for Growth
  
  The 'business of growth' is becoming ever more important in a world that is faster than it was yesterday. Smart businesses are using automation to keep up, and this is especially true for the..
  
  
  
  
  
  ** Annette Gardner 
  
  
  
  ](https://blog.soliditech.com/blog/why-automated-billing-is-essential-for-growth-1)
- <https://blog.soliditech.com/blog/manual-v-automated-billing>
  
  [Read More **
  
  
  
  27 Jul
  
  ![manual vs automated billing](https://blog.soliditech.com/hubfs/manual-vs-automated-billing.png) 
  
  ](https://blog.soliditech.com/blog/manual-v-automated-billing)
  
  [** Billing
  
  Manual vs Automated Billing
  
  Efficient and accurate billing is crucial for businesses. This is more so the case for Internet Service Providers (ISPs) in today's digital world. [Automated billing is nothing to be afraid of](https://blog.soliditech.com/blog/why-the-rise-of-isp-billing-software-is-nothing-to-be-afraid-of) and..
  
  
  
  ](https://blog.soliditech.com/blog/manual-v-automated-billing)
  
  ** Victoria Basopo
- [Read More **
  
  
  
  22 Jun
  
  ![4 Ways Audit Trails Can Protect Your Business](https://blog.soliditech.com/hubfs/4-Ways-Audit-Trails-Can-Protect-Your-Business.png)
  
  ** Data Security
  
  4 Ways Audit Trails Can Protect Your Business
  
  Audit trails are a detailed record of activity and changes made to data, system or applications. As you can imagine, in a world where businesses must prioritise data security - being able to access a..
  
  
  
  
  
  ** Katlego Namate 
  
  
  
  ](https://blog.soliditech.com/blog/4-ways-audit-trails-can-protect-your-business)
- [Read More **
  
  
  
  16 May
  
  ![Authentication and Session Management: How They Keep Your Data Safe](https://blog.soliditech.com/hubfs/Authentication-and-Session-Management-How-They-Keep-Your-Data-Safe.png)
  
  ** Data Security
  
  Authentication And Sessions: How They Keep Your Data Safe
  
  Authentication and Session Management are critical components of online data security that help protect personal and confidential information. Authentication is about verifying the identity of a user..
  
  
  
  
  
  ** Abdullah Osman 
  
  
  
  ](https://blog.soliditech.com/blog/authentication-and-session-management-how-they-keep-your-data-safe)
- [Read More **
  
  
  
  25 Apr
  
  ![6 Best Practices for Implementing a Robust Password Policy](https://blog.soliditech.com/hubfs/6-Best-Practices-for-Implementing-a-Robust-Password-Policy.png)
  
  ** Data Security
  
  6 Best Practices for Implementing a Robust Password Policy
  
  As an IT Manager, one of your many (many) responsibilities is to establish and manage a robust and effective password policy for your organisation. Easier said than done of course. Especially in an..
  
  
  
  
  
  ** Annette Gardner 
  
  
  
  ](https://blog.soliditech.com/blog/6-best-practices-for-implementing-a-robust-password-policy)
- [Read More **
  
  
  
  13 Apr
  
  ![Beyond 123456: Practical Tips to Creating Strong Passwords](https://blog.soliditech.com/hubfs/Beyond-123456-Practical-Tips-to-Creating-Strong-Passwords_Header.png)
  
  ** Data Security
  
  Beyond 123456: Practical Tips to Creating Strong Passwords
  
  Data is arguably one of today’s most valuable commodities, making protecting that data a crucial exercise. Great data security involves a layered approach to defence. One of the first layers in that..
  
  
  
  
  
  ** Annette Gardner 
  
  
  
  ](https://blog.soliditech.com/blog/beyond-123456-practical-tips-to-creating-strong-passwords)
- [Read More **
  
  
  
  07 Sep
  
  ![10 Signs You're Great at Customer Education](https://blog.soliditech.com/hubfs/10-signs-youre-good-at-customer-education.png)
  
  ** Customer Service
  
  10 Signs You're Great at Customer Education
  
  Customer Education is all about teaching customers how to use, and to realise value from your products or services. This kind of education is especially important if you’re an Internet Service..
  
  
  
  
  
  ** Nicole Cogill 
  
  
  
  ](https://blog.soliditech.com/blog/10-signs-youre-great-at-customer-education)
- [Read More **
  
  
  
  25 Aug
  
  ![](https://blog.soliditech.com/hubfs/Main-Header-IMage.jpg)
  
  ** Business Automation
  
  Celebrating our SOLID #WomenInSoftware
  
  In South Africa we celebrate Women’s Month in August. Something that we’re very excited about over here at SOLIDitech. The reason is simple: This month is important for us and the tech workforce...
  
  
  
  
  
  ** Annette Gardner 
  
  
  
  ](https://blog.soliditech.com/blog/celebrating-our-solid-womeninsoftware)

[**](https://blog.soliditech.com/blog/page/1)

[1](https://blog.soliditech.com/blog/page/1) [2](https://blog.soliditech.com/blog/page/2) [3](https://blog.soliditech.com/blog/page/3) [4](https://blog.soliditech.com/blog/page/4) [5](https://blog.soliditech.com/blog/page/5)

[...](https://blog.soliditech.com/blog/page/7) [10](https://blog.soliditech.com/blog/page/10) [**](https://blog.soliditech.com/blog/page/3)

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