--- title: The SOLID Blog (3) description: "The Business Automation Blog: We deliver tips and tricks, best practices and strategic guidance that allows you to better serve your customers. (3)" --- [![SOLIDitech Business Automation](https://blog.soliditech.com/hs-fs/hub/343611/file-1491814142.png?width=1024&name=file-1491814142.png "SOLIDitech Business Automation")](https://blog.soliditech.com/blog) ** [![Blog Home](https://no-cache.hubspot.com/cta/default/343611/f345118a-fb72-4618-86d2-482d3380b6d0.png)](https://cta-redirect.hubspot.com/cta/redirect/343611/f345118a-fb72-4618-86d2-482d3380b6d0) ** # SOLID Business Automation Blog Filter by Category [show all](https://blog.soliditech.com/blog) [Business Automation](https://blog.soliditech.com/blog/topic/business-automation) [Custom Software Development](https://blog.soliditech.com/blog/topic/custom-software-development) [Customer Service](https://blog.soliditech.com/blog/topic/customer-service) [Integrated Solutions](https://blog.soliditech.com/blog/topic/integrated-solutions) [Project Management](https://blog.soliditech.com/blog/topic/project-management) Filter by Category ** - [Show All ](http://thoughtmate-1.hs-sites.com/orange-blog) - [Business Automation](https://blog.soliditech.com/blog/topic/business-automation) - [Custom Software Development](https://blog.soliditech.com/blog/topic/custom-software-development) - [Customer Service](https://blog.soliditech.com/blog/topic/customer-service) - [Integrated Solutions](https://blog.soliditech.com/blog/topic/integrated-solutions) - [Project Management](https://blog.soliditech.com/blog/topic/project-management) ### Posts by Topic - [Business Automation (24)](https://blog.soliditech.com/blog/topic/business-automation) - [Customer Service (12)](https://blog.soliditech.com/blog/topic/customer-service) - [Project Management (11)](https://blog.soliditech.com/blog/topic/project-management) - [Data Security (10)](https://blog.soliditech.com/blog/topic/data-security) - [Billing (9)](https://blog.soliditech.com/blog/topic/billing) - [Custom Software Development (8)](https://blog.soliditech.com/blog/topic/custom-software-development) - [Data Reporting (5)](https://blog.soliditech.com/blog/topic/data-reporting) - [Collections (4)](https://blog.soliditech.com/blog/topic/collections) - [Development Knowledge (4)](https://blog.soliditech.com/blog/topic/development-knowledge) - [Provisioning (4)](https://blog.soliditech.com/blog/topic/provisioning) - [Financial Processes (3)](https://blog.soliditech.com/blog/topic/financial-processes) - [Integrated Solutions (3)](https://blog.soliditech.com/blog/topic/integrated-solutions) - [Revenue Leakage (3)](https://blog.soliditech.com/blog/topic/revenue-leakage) - [Customer Self-Service (2)](https://blog.soliditech.com/blog/topic/customer-self-service) - [Customer Portals (1)](https://blog.soliditech.com/blog/topic/customer-portals) - [Efficiency (1)](https://blog.soliditech.com/blog/topic/efficiency) - [Time to Market (1)](https://blog.soliditech.com/blog/topic/time-to-market) - [Read More ** 10 Aug ![The Benefits and Pitfalls of Online Customer Self-Service](https://blog.soliditech.com/hubfs/The-Benefits-and-Pitfalls-of-Online-Customer-Self-Service_Main-graphic.png) ** Customer Service The Benefits and Pitfalls of Online Customer Self-Service With changes in technology and the rise of a global pandemic, customers are increasingly uninterested in having direct contact with company representatives; face-to-face, or otherwise. Time-strapped.. ** Wade Profe ](https://blog.soliditech.com/blog/the-benefits-and-pitfalls-of-online-customer-self-service) - [Read More ** 13 Jul ![An Introduction to a Centralised Databases](https://blog.soliditech.com/hubfs/2021_An-Introduction-to-a-Central-Database-Main-Blog-Header.jpg) ** Integrated Solutions An Introduction to Centralised Databases Every single thing you do at your business today probably requires some form of data and some way of processing that data. Think about placing an order, making a payment, or managing an account... ** Merissa Badenhorst ](https://blog.soliditech.com/blog/an-introduction-to-a-centralised-databases) - [Read More ** 21 Jun ![6 Do's and Don'ts for a Successful Software Project](https://blog.soliditech.com/hubfs/2021_6-Dos-and-Donts-for-a-Successful-Software-Project.jpg) ** Project Management 6 Do's and Don'ts for a Successful Software Project Embarking on a software project can be daunting - but preparing yourself for the journey can make all the difference. Below we’ve put together our 6 do’s and don’ts for a successful software project.. ** Wade Profe ](https://blog.soliditech.com/blog/6-dos-and-donts-for-a-successful-software-project) - [Read More ** 08 Jun ![5 Benefits of Integrated ISP Online Sign Up](https://blog.soliditech.com/hubfs/Feature-Image_Benefits-of-integrated-online-signup.jpg) ** Customer Service 5 Benefits of Integrated ISP Online Sign Up Integrated ISP online sign up is where your Internet Service Provider business tools are integrated into your ecommerce website. An investment in custom software like this isn’t taken lightly though,.. ** Nicole Cogill ](https://blog.soliditech.com/blog/5-benefits-of-integrated-isp-online-sign-up) - [Read More ** 24 May ![What is Integrated ISP Online Sign up?](https://blog.soliditech.com/hubfs/2021_What-is-Integrated-ISP-Online-Sign-up.png) ** Customer Service What is Integrated ISP Online Sign up? Integrated ISP online sign up is where your Internet Service Providers business tools are integrated into your ecommerce website. That is, features such as feasibility checks, product information,.. ** Nicole Cogill ](https://blog.soliditech.com/blog/what-is-integrated-isp-online-sign-up) - [Read More ** 06 May ![The 4 Essentials of a Great Customer Experience](https://blog.soliditech.com/hubfs/The-4-Essentials-of-a-Great-Customer-Experience_Main-Blog-Image.png) ** Customer Service The 4 Essentials of a Great Customer Experience Customer experience can be defined by a number of factors, but broadly it boils down to: 1. How easy it was for your customer to perform a needed action (e.g. signing up for a service), and 2. How your.. ** Annette Gardner ](https://blog.soliditech.com/blog/the-4-essentials-of-a-great-customer-experience) - [Read More ** 09 Apr ![SOLIDitech Blog](https://blog.soliditech.com/hubfs/Integrated-Online-Signup-7-Best-Practices.jpg) ** Integrated Solutions 7 Best Practices for Integrated ISP Online Sign Up Integrated online sign up is all about integrating your online sales process into your billing platform. Depending on your platform, this can mean that your coverage, products, and payment options.. ** Nicole Cogill ](https://blog.soliditech.com/blog/7-best-practices-for-integrated-isp-online-sign-up) - [Read More ** 25 Jan ![It Takes a Connected Team to Deliver Great Service](https://blog.soliditech.com/hubfs/It-Takes-a-Connected-Team-to-Deliver-Great-Service.jpg) ** Customer Service It Takes a Connected Team to Deliver Great Service If you think that great service is the sole responsibility of the Customer Services Team - then think again. It takes an entire, connected team to deliver great service. Let me explain with an.. ** Annette Gardner ](https://blog.soliditech.com/blog/it-takes-a-connected-team-to-deliver-great-service) - [Read More ** 08 Dec ![4 Software Project Myths - Debunked_SOLIDitech](https://blog.soliditech.com/hubfs/4-Software-Project-Myths-Debunked_Blog-Image_better.png) ** Project Management 4 Software Project Myths - Debunked We’re currently in the age of digital transformation. With so many businesses embracing transformation, our experience has been that the most successful ones have an understanding of how software.. ** Nicole Cogill ](https://blog.soliditech.com/blog/4-software-project-myths-debunked) - [Read More ** 21 Apr ![](https://blog.soliditech.com/hubfs/What-is-Agile---updated.png) ** Project Management What is Agile Development? If you’re teaming up with a software development team to work on your business’ software solution, chances are you may hear the word ‘Agile’ thrown around at some point. Are they just talking about.. ** Wade Profe ](https://blog.soliditech.com/blog/what-is-agile-development) - [Read More ** 17 Mar ![](https://blog.soliditech.com/hubfs/The-Next-Big-Thing-in-the-Age-of-the-Machine-is-People---UPDATED-1.png) ** Business Automation The Next Big Thing in the Age of the Machine, is People Will automating more operations within your business mean that you should reduce your staff compliment? No, not necessarily. Whilst automation will greatly increase the efficiency and quality of your.. ** Wade Profe ](https://blog.soliditech.com/blog/the-next-big-thing-in-the-age-of-the-machine-is-people) - [Read More ** 03 Mar ![](https://blog.soliditech.com/hubfs/Understanding-the-Costs-of-Custom-Software-Development---UPDATED.png) ** Custom Software Development Understanding the Value of Custom Software Development Properly appreciating the value of software can be difficult. When you purchase a shiny new car, you get a full feast of the senses. The new paint glistening, the curvature of the car, the.. ** Wade Profe ](https://blog.soliditech.com/blog/understanding-the-value-of-custom-software-development) [**](https://blog.soliditech.com/blog/page/2) [1](https://blog.soliditech.com/blog/page/1) [2](https://blog.soliditech.com/blog/page/2) [3](https://blog.soliditech.com/blog/page/3) [4](https://blog.soliditech.com/blog/page/4) [5](https://blog.soliditech.com/blog/page/5) [...](https://blog.soliditech.com/blog/page/8) [10](https://blog.soliditech.com/blog/page/10) [**](https://blog.soliditech.com/blog/page/4) ### Comment ## Subscribe To Blog ### Subscribe to Email Updates ### contact SOLIDitech Block B, Aintree Park Cnr Doncaster and Loch Road Kenilworth, 7708 +27 86 137 0200 [sales@soliditech.com](mailto:sales@soliditech.com) ### Software ### Recent Posts ### connect with us [**](https://www.facebook.com/soliditech) [**](https://twitter.com/soliditech) [**](http://google.com/+Soliditech-business-automation) [**](http://www.linkedin.com/company/soliditech-pty-ltd) © Copyright 2021 | All Rights Reserved | SOLIDitech (Pty) Ltd