SOLID Business Automation Blog

Why Billing Reports Should be the Next Process You Automate

Posted by Annette Gardner

18-Nov-2015 13:49:28

When it comes to billing, even the smallest mistake can have the most severe impact on your bottom line. 

ISP Finance departments capture, process and organise volumes of personal, transactional and credit information. Typically, these reside in separate (disconnected) software applications. Add the constant high tempo of transaction and data processing required, and it’s clear how small, yet significant errors easily creep into the billing process. 

Automated billing reports provide transparency, identify profitability centres, eliminate unexpected errors and enable detailed billing analysis. Combined, this delivers key information the finance team needs to shore up revenue leakage and add considerable business value.     

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Topics: Billing, Process Automation, reporting

Why the rise of ISP Billing Software is nothing to be afraid of

Posted by Charles Musto

26-Aug-2015 11:39:00

One thing that most ISPs have in common is some sort of billing system to handle their subscription-based and ad-hoc billing. For some ISPs this billing system may be a simple spreadsheet. For others, more sophisticated billing software is preferred.

Taking the plunge to move towards automated ISP billing software may seem like taking a huge leap of faith, but when you break it down and look at all the advantages, you'll find that it's possible to make the move without any fear at all.

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Topics: Billing, integrated software

ISP Billing Software: The Solution to your Repetitive Problems

Posted by Charles Musto

10-Mar-2015 09:59:00

The nature of the ISP industry demands that those who operate in this playing field constantly improve their internal processes as a means of retaining and growing their customer base. An Internet minute passes much faster than the traditional 60 seconds it takes a clock to go full circle. This means that repetition within business processes must be automated at every opportunity to remain competitive.

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Topics: Billing

5 Things to Look for when Buying ISP Billing Software

Posted by Charles Musto

18-Feb-2015 10:27:00

Revenue assurance is one of the main challenges for any organisation.  This holds especially true for Internet Service Providers (ISPs), who operate in a business climate where new competition arrives on the scene almost daily. ISP billing software plays a central role in eliminating causes of revenue loss, customer frustration and inefficiencies that hamstring profit growth.

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Topics: Billing

Billing from the Clouds - Another First!!

Posted by Annette Gardner

10-Mar-2009 16:12:00

Imagine your business system did not require any hardware, it was available 24x7 and all you paid for was the service you required. It could scale from 100 to 100 000 customers and back down again in minutes!

Best of all you only pay for the CPU and capacity you require at the time. This is the promise that cloud computing brings to business applications.

Introducing SOLIDitech's SOLID BC2 platform - a completely virtualized billing system built on Amazon's Elastic Compute Cloud (Amazon EC2).

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Topics: Cloud Computing, Billing

The latest version 3.0 of SOLID has been released!

Posted by Annette Gardner

01-Jan-2007 16:35:00

The SOLID Dev Team have been working around the clock to release the eagerly anticipated version 3.0 of SOLID. This new version includes some great enhancements as well as a number of brand new features.

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Topics: SOLIDitech, Billing