--- title: The SOLID Blog | Wade Profe description: I drink a copious quantity of cappuccinos and have an issue with vegetables. Also I'm a software tester who writes blogs. --- [![SOLIDitech Business Automation](https://blog.soliditech.com/hs-fs/hub/343611/file-1491814142.png?width=1024&name=file-1491814142.png "SOLIDitech Business Automation")](https://blog.soliditech.com/blog) ** [![Blog Home](https://no-cache.hubspot.com/cta/default/343611/f345118a-fb72-4618-86d2-482d3380b6d0.png)](https://cta-redirect.hubspot.com/cta/redirect/343611/f345118a-fb72-4618-86d2-482d3380b6d0) ** # SOLID Business Automation Blog Filter by Category [show all](https://blog.soliditech.com/blog) [Business Automation](https://blog.soliditech.com/blog/topic/business-automation) [Custom Software Development](https://blog.soliditech.com/blog/topic/custom-software-development) [Customer Service](https://blog.soliditech.com/blog/topic/customer-service) [Project Management](https://blog.soliditech.com/blog/topic/project-management) Filter by Category ** - [Show All ](http://thoughtmate-1.hs-sites.com/orange-blog) - [Business Automation](https://blog.soliditech.com/blog/topic/business-automation) - [Custom Software Development](https://blog.soliditech.com/blog/topic/custom-software-development) - [Customer Service](https://blog.soliditech.com/blog/topic/customer-service) - [Project Management](https://blog.soliditech.com/blog/topic/project-management) ### Posts by Topic - [Business Automation (24)](https://blog.soliditech.com/blog/topic/business-automation) - [Customer Service (12)](https://blog.soliditech.com/blog/topic/customer-service) - [Project Management (11)](https://blog.soliditech.com/blog/topic/project-management) - [Data Security (10)](https://blog.soliditech.com/blog/topic/data-security) - [Billing (9)](https://blog.soliditech.com/blog/topic/billing) - [Custom Software Development (8)](https://blog.soliditech.com/blog/topic/custom-software-development) - [Data Reporting (5)](https://blog.soliditech.com/blog/topic/data-reporting) - [Collections (4)](https://blog.soliditech.com/blog/topic/collections) - [Development Knowledge (4)](https://blog.soliditech.com/blog/topic/development-knowledge) - [Provisioning (4)](https://blog.soliditech.com/blog/topic/provisioning) - [Financial Processes (3)](https://blog.soliditech.com/blog/topic/financial-processes) - [Integrated Solutions (3)](https://blog.soliditech.com/blog/topic/integrated-solutions) - [Revenue Leakage (3)](https://blog.soliditech.com/blog/topic/revenue-leakage) - [Customer Self-Service (2)](https://blog.soliditech.com/blog/topic/customer-self-service) - [Customer Portals (1)](https://blog.soliditech.com/blog/topic/customer-portals) - [Efficiency (1)](https://blog.soliditech.com/blog/topic/efficiency) - [Time to Market (1)](https://blog.soliditech.com/blog/topic/time-to-market) ## Wade Profe ![Wade Profe](https://blog.soliditech.com/hubfs/PaigeWood_20150804-IMG_3894%20-%20Copy-1.jpg) I drink a copious quantity of cappuccinos and have an issue with vegetables. Also I'm a software tester who writes blogs. - [Read More ** 10 Aug ![The Benefits and Pitfalls of Online Customer Self-Service](https://blog.soliditech.com/hubfs/The-Benefits-and-Pitfalls-of-Online-Customer-Self-Service_Main-graphic.png) ** Customer Service The Benefits and Pitfalls of Online Customer Self-Service With changes in technology and the rise of a global pandemic, customers are increasingly uninterested in having direct contact with company representatives; face-to-face, or otherwise. Time-strapped.. ** Wade Profe ](https://blog.soliditech.com/blog/the-benefits-and-pitfalls-of-online-customer-self-service) - [Read More ** 21 Jun ![6 Do's and Don'ts for a Successful Software Project](https://blog.soliditech.com/hubfs/2021_6-Dos-and-Donts-for-a-Successful-Software-Project.jpg) ** Project Management 6 Do's and Don'ts for a Successful Software Project Embarking on a software project can be daunting - but preparing yourself for the journey can make all the difference. Below we’ve put together our 6 do’s and don’ts for a successful software project.. ** Wade Profe ](https://blog.soliditech.com/blog/6-dos-and-donts-for-a-successful-software-project) - [Read More ** 21 Apr ![](https://blog.soliditech.com/hubfs/What-is-Agile---updated.png) ** Project Management What is Agile Development? If you’re teaming up with a software development team to work on your business’ software solution, chances are you may hear the word ‘Agile’ thrown around at some point. Are they just talking about.. ** Wade Profe ](https://blog.soliditech.com/blog/what-is-agile-development) - [Read More ** 17 Mar ![](https://blog.soliditech.com/hubfs/The-Next-Big-Thing-in-the-Age-of-the-Machine-is-People---UPDATED-1.png) ** Business Automation The Next Big Thing in the Age of the Machine, is People Will automating more operations within your business mean that you should reduce your staff compliment? No, not necessarily. Whilst automation will greatly increase the efficiency and quality of your.. ** Wade Profe ](https://blog.soliditech.com/blog/the-next-big-thing-in-the-age-of-the-machine-is-people) - [Read More ** 03 Mar ![](https://blog.soliditech.com/hubfs/Understanding-the-Costs-of-Custom-Software-Development---UPDATED.png) ** Custom Software Development Understanding the Value of Custom Software Development Properly appreciating the value of software can be difficult. When you purchase a shiny new car, you get a full feast of the senses. The new paint glistening, the curvature of the car, the.. ** Wade Profe ](https://blog.soliditech.com/blog/understanding-the-value-of-custom-software-development) - [Read More ** 18 Feb ![The Importance Of Customer Involvement In Software Projects](https://blog.soliditech.com/hubfs/The-Importance-Of-Customer-Involvement-In-Software-Projects_Updated-Graphic.png) ** Project Management The Importance of Customer Involvement in Software Projects What is the role of the customer during a software development project? How, and how much, do you need to be involved to get the best return on your investment? In this article, we explore the.. ** Wade Profe ](https://blog.soliditech.com/blog/the-importance-of-customer-involvement-in-software-projects) - [Read More ** 04 Feb ![](https://blog.soliditech.com/hubfs/The-Software-Project-Management-Lifecycle-Blog-Feature---UPDATED.png) ** Project Management The Software Development Life Cycle What happens during a software development project? Is there more to it than a collection of introverted techie engineers sipping coffee from Star Wars-branded mugs? In this article, we provide a.. ** Wade Profe ](https://blog.soliditech.com/blog/the-software-development-life-cycle) - [Read More ** 21 Jan ![](https://blog.soliditech.com/hubfs/What-is-an-API---UPDATED-1.png) ** Project Management What is an API? (With Non-Techie Examples) If you’ve spent even a moderate amount of time around developers or the software industry, chances are you have heard the term ‘API’ thrown around. As likely as it is that plenty of developers love.. ** Wade Profe ](https://blog.soliditech.com/blog/what-is-an-api-with-non-techie-examples) [**](https://blog.soliditech.com/blog/author/wade-profe#) [1](https://blog.soliditech.com/blog/author/wade-profe/page/1) [**](https://blog.soliditech.com/blog/author/wade-profe#) ### Comment ## Subscribe To Blog ### Subscribe to Email Updates ### contact SOLIDitech Block B, Aintree Park Cnr Doncaster and Loch Road Kenilworth, 7708 +27 86 137 0200 [sales@soliditech.com](mailto:sales@soliditech.com) ### Software ### Recent Posts ### connect with us [**](https://www.facebook.com/soliditech) [**](https://twitter.com/soliditech) [**](http://google.com/+Soliditech-business-automation) [**](http://www.linkedin.com/company/soliditech-pty-ltd) © Copyright 2021 | All Rights Reserved | SOLIDitech (Pty) Ltd