SOLID Business Automation Blog

What is Debt Collection Software?

Posted by Annette Gardner

12-Jan-2017 08:30:00

Debt collection software transforms your monthly 3-day ‘find the spreadsheet, update it so it’s accurate(ish) and then try and contact everyone..nicely’ collections trauma into an effective, instant and reliable mechanism for managing debt recovery.

Debt collection software manages your entire debt collection process. It starts with your database and a list of overdue invoices. It then matches money coming into those invoices and if an invoice remains unpaid for a specified amount of time, the ‘debt collection’ process begins.

And this is all done automatically. (Hurrah!).


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Topics: Definitions, Financials, Bad Debt, Collections, reporting

What is a Business Intelligence Dashboard?

Posted by Callan Wienburg

03-Jun-2016 10:00:00

Next time you mundanely plonk your cheeks down on your car seat, don’t just mindlessly look out into the distance. Take note of what’s right under nose. A warning light that flashes when your engine is too hot, another one reminding you that your oil is low, a sign stating that your car’s battery is short of power…

This is your car’s dashboard. It displays a set of visual cues that show the current status of your car. Enter the business intelligence dashboard. This holds the same function as your car’s dashboard, except it is a visual guide to your business. In other words, it is a bunch of pretty pictures that tell you if your business operations are going according to plan.

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Topics: Definitions, Dashboards, business intelligence

What is Automation? [In 120 Words]

Posted by Annette Gardner

13-Jan-2015 08:30:00

What is Automation: Using a set of preprogrammed workflows to convert a manual task with consistent and repeatable steps into one which a computer completes for you.

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Topics: Business Automation, Process Automation, Definitions

What is Business Automation?

Posted by Annette Gardner

13-Oct-2014 08:00:00

It's all the rage and all the cool kids are doing it; from Amazon's delivery drones to the life saving delivery of antiretroviral drugs. Business Automation is everywhere and has fast become the ace in the CTO's pocket.

But what is business automation? Why do businesses consider it? And how can you get started?

Sit back, relax and enjoy the ride as I break down these questions and tell it t Download Your Guide to SOLID Automation o you - the way it really is.


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Topics: Business Automation, Process Automation, Benefits, Definitions

13 Automation terms and TLA's you were too embarrassed to Google

Posted by Annette Gardner

07-Jul-2014 08:30:00


As professionals in the automation industry it’s our job to keep up with the latest trends, news and (least we feel out-geeked)...'Jargon'.

But sometimes, every now and again, along comes a term or TLA (Three Letter Acronym) that you’re not entirely sure about - resulting in an 'ahh - sure(?)' moment.

Perhaps it's just me, but I've certainly had my fair share of those moments. And if I've hesitated to Google a few things here and there, I'll bet some of you busy professionals have too.

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Topics: Business Automation, Definitions

What is Provisioning? [In less than 100 words]

Posted by Annette Gardner

02-Jul-2014 10:00:00

Provisioning is a general term which means to provide, or make something available.


In the telecommunications industry it specifically refers to the act of setting up or configuring the necessary hardware and software to activate a customer's purchased services.

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Topics: Definitions, Provisioning